Refund policy

Refund & Replacement Policy

Due to the nature of our products, we do not accept returns or refunds once an order has been delivered.

However, if you receive a damaged, defective, or incorrect product, please get in touch with our support team within 48 hours of delivery.

Important:
To claim a replacement or refund, customers must provide a clear, unedited unboxing video showing the package being opened from start to finish. The video must clearly show:

• The sealed package

• The shipping label

• The product inside the box

Claims without a proper unboxing video may not be accepted, as the video helps us verify the issue.

After verification, we may offer one of the following solutions:

• Replacement of the product

• Partial refund

Products damaged due to misuse, improper installation, or normal wear and tear are not eligible for replacement.